Enterprise+: For a customized support plan, please contact sales for details.
* Prices are monthly. Agreement is annual and charged annually.
† Guaranteed response time is for 1st response from an engineer that reviewed the issue.
Guaranteed response times are not covered for questions about developer preview and beta products.
‡ For more details about what’s included in Agora Analytics Starter, Standard, Premium, and Enterprise, please refer to this page.
Code Review: 1-2 hours of personalized remote review of the application design and workflows in reference to Agora’s best practices.
Live Developer Training: 1-2 hours of personalized training, giving developers an introduction into Agora’s platform, capabilities, APIs and best practices.
Business Days: Monday through Friday, excluding US national holidays.Business Hours: From 7:00 a.m. to 7:00 p.m. (Pacific Standard Time – PST) on Business Days.
Business Hours: From 7:00 a.m. to 7:00 p.m. (Pacific Standard Time – PST) on Business Days.
Contact our sales team to discuss your business needs and get guidance on selecting the right plan for your needs.
You can view your support plan in your account on the Agora Console.
Log into the Agora Console and on the top right of the page, click "Support Ticket" to initiate a support request.
