EXTENSION

Media Services

Create richer streaming experiences with Media Services extensions for recording and importing/exporting streams
A composite image of video call showing various media services including speeh-to-text transcription.
Supported Platforms
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EXTENSION

Media Services

Create richer streaming experiences with Media Services extensions for recording and importing/exporting streams
Supported Platforms
No items found.
Customers building with
Agora and OpenAI
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Talk to a voice agent powered by the Conversational AI Engine
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One real-time view for the metrics that matter the most
Use a single dashboard to monitor every active session around the world. Track the metrics that are most important to you, from concurrent users and channels to network latency and so much more.

Your vision, unrestricted.

With Interactive Whiteboard, you can build a collaborative app fast—with custom branding and full of features. Our platform makes it easy to create a customized and engaging learning environment.
  • Flexible APIs support custom branding and extensive digital whiteboard features.
  • Easily integrate real-time voice and video calling, interactive streaming and signaling.
  • Save users’ bandwidth by preloading, sharing, and annotating files, and retain all the dynamic content.
And have peace of mind with HIPAA, GDPR, and CCPA compliance.

See OpenAI's Realtime API in action

Expand the functionality of your real-time experience quickly

Agora’s Media Services add-ons enable you to import and export live or recorded video and audio content directly into and from your Agora stream to enrich your real-time experiences—all with one vendor.
One-stop-shop icon

One-stop-shop

Add all the live streaming functionality you need from streaming into and out of Agora’s network to recording for later on-demand consumption —no need to spend time and money integrating or developing solutions from multiple vendors. 
One-stop-shop icon

One-stop-shop

Reliability at scale icon

Reliability at scale

Meet the demands of your project, content, and audience size with flexible recording and streaming solutions. Stream to audiences of one to millions and reach users in over 200 countries and regions with Agora’s high availability network.
Reliability at scale icon

Reliability at scale

Flexible and easy to use icon

Flexible and easy to use

Get to market faster with easy integration through the RESTful API or use client-side SDK options for added flexibility. Media Services add-ons enable you to develop, test and launch your events quickly.
Flexible and easy to use icon

Flexible and easy to use

Recording options for:

Cloud recording
Store, retrieve and share recordings in the cloud.
Go to Docs
On-premise recording
Store on a local server for security and confidentiality.
Go to Docs
Webpage recording
Record the entire web browser screen experience.
Go to Docs

Agora Media Services

Recording icon
Recording
Record audio streams, video streams and web pages for archive, review, or distribution.
Live icon
Media Gateway
Directly push media streams into Agora voice and video channels using the RTMP/SRT protocol and enable advanced transcoding processing on media streams to facilitate distribution.
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Media Pull
Add additional engagement to your Agora sessions by  pulling live or recorded video and audio content and ingesting directly into your Agora channel.
Media Push
Expand your audience with hybrid engagement experiences by pushing audio and video streams from Agora channels to Content Delivery Networks (CDN).

Quickstart guide

View the quickstart guide to get up and running with Agora and Open AI.
How the Conversational AI Engine works

Your Code

Agora SDK

Customize your experience from the start with our flexible SDK.
Go to Docs
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Your Code

Agora SDK

Build and integrate real-time video into your app with the most flexibility and  customization using Agora's Video SDK.
Go to Docs
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NO CODE

App Builder

Agora’s App Builder is the fastest and easiest way to real-time video into your product using our no-code visual designer.
Go to Docs
low code

Agora UI Kit

Add real-time video to your app with only a few lines of code using low-code UI Kit libraries.
Go to Docs
your code

Agora SDK

Customize your experience from the start with our flexible SDK.
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Go to Docs
low code

Agora UI Kit

Integrate real-time communication and streaming using only a few lines of code with low-code UIKit libraries.
Go to Docs

Documentation

This project presents you a set of API examples to help you understand how to use Agora APIs.
Go to Docs

Activate the AI Noise Suppression extension on the Agora Console.

Activate the Media Services extension in the Agora Console.

your code

Agora SDK

Build and integrate Voice Calling with the most flexibility and full customization using Agora's Voice SDK.
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Go to Docs
NO code

App Builder

Agora’s App Builder is the fastest and easiest way to add real-time voice chat, video chat, and live streaming into your product.
Go to Docs
your code

Agora SDK

Build and integrate real-time visual collaboration features into your application with the most flexibility and full customization using Agora's Interactive Whiteboard SDK.
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Go to Docs
LOW code

Fastboard

Build real-time visual collaboration faster with a pre-built UI and the ability to include custom plug ins.
Try it Now
Security, privacy and compliance
Agora is certified to the ISO/IEC 27001, 27017, 27018, 27701 and SOC 2 security standards and meets privacy regulations like GDPR, CCAP, COPPA, and HIPAA. Agora doesn’t collect or store any end-user data aside from Internet Protocol (IP) addresses and operational information necessary for providing our services.
ISO 27001:2022
ISO 27017:2015
ISO 27018:2019
ISO 27701:2019
HIPAA
GDPR
SOC2 Type1&2
CCPA
COPPA
HOW TO INTEGRATE?
Streamlined 3-step integration process:
01
Activate Agora Conversational AI Engine
Unlock real-time Speech-to-Text (STT) and Text-to-Speech (TTS) capabilities, enabling seamless conversational interactions. 
02
Integrate Agora Edge Chip on Hardware
Optimize microphone, speaker, and system efficiency to ensure ultra-low-latency and high-fidelity conversations.
03
Deploy AI Voice Agents
Enable interactive, multilingual, and user-customized conversations for a wide range of IoT applications.
By building our Conversational AI technology into Beken’s high-performance IoT chip modules, the turnkey solution makes it easy to integrate voice AI into any connected toy. 
“With Agora’s conversational AI technology and our optimized AI hardware, we’re enabling the next generation of toys to think, respond, and interact naturally. We are excited to usher in the future of robotics and toys, ones that can react to the environment around them and interact fluently with users.” 
Pengfei Zhang
CEO, BEKEN
Use cases

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Robopoet's Fuzzoo, an AI companion robot, leverages Agora's ConvoAI Device Kit to deliver real-time emotional support and personalized interaction.
"Agora’s AI technology enables toys and robots to interact in a way that feels natural and engaging. With real-time voice processing, emotional AI, and advanced speech capabilities, Agora makes seamless human-machine interaction possible and ensures exceptional performance and reliability." 
Yuna Pan
Co-Founder and CTO
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Fastboard

Easily build and integrate Agora’s Interactive Whiteboard with our newest Fastboard SDK that delivers all the same whiteboard features with a pre-built UI and the ability to include custom plug ins.
Try it Now
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Request more information
Connect with our experts to answer your questions, discuss requirements, and provide more detail on the ConvoAI Device Kit

Frequently asked questions

How does Agora improve the experience in comparison with other solutions for voice interaction with AI?

Agora enables more natural voice conversations with AI, thanks to low-latency responses and real-time interruption handling. Agora’s built-in background noise suppression, echo cancelation, and selective attention locking allow AI to hear the user clearly in any environment. Agora’s global real-time network ensures connectivity and performance in any location.

What LLMs can be connected to Agora’s Conversational AI Engine?

You can connect to any LLM that is OpenAI compatible, including OpenAI’s GPT models, Google Gemini, DeepSeek or any custom model that is OpenAI-compatible. Support for additional LLMs coming soon!

What additional technology is required to implement a voice AI agent?

To implement a voice AI agent, you need to connect an LLM and a text-to-speech service to Agora’s Conversational AI Engine. This enables full customization of the experience, with the LLM and voice of your choice.

What is a "chained model" in relation to conversational voice AI?

The chained model refers to the flow of the user’s voice being processed by speech-to-text technology, then that text being processed by the LLM, then the LLM’s response being processed by text-to-speech technology and ultimately outputting the AI agent’s voice response.

Does Agora’s Conversational AI Engine enable the creation of an AI model or LLM?

No, Agora’s Conversational AI Engine requires an existing AI model or LLM. The Engine enables customized voice interaction with the LLM but is not capable of creating or training an LLM.