Chat Pricing

Integrate private and group messaging into your applications.
Free plan with up to 500 monthly active users.

Cloud Proxy

Automatic
Free
Force UDP or Force TCP/TLS 443 *
Voice
$0.99
per 1000 participant minutes
Video HD
$3.99
per 1000 participant minutes
Video Full HD
$8.99
per 1000 participant minutes

*Minimum monthly base fee starts at $500, which counts towards the usage-based fee above. Fee is based on whether the minimum monthly cost or the Cloud Proxy variable usage cost is higher.

See how pricing is calculated here.

Minimum monthly
base fee based on PCU
Tier PCU Minimum monthly base fee (US$)
Tier 1 (Default) 200 or fewer $500 (USD)
Tier 2 201 – 1,000 $1,000 (USD)
Tier 3 1,001 – 2,000 $2,000 (USD)
Tier 4 2,001 or more
Contact Sales or request support through the Agora Console
Volume Discounts
Minutes Used/Month Automatic Discount
0 – 10K FREE
100K – 500K 5%
500K – 1M 7%
1M – 3M 10%
Volume discounts do not apply to the minimum monthly base fee.
Cloud Recording
Audio
$1.49
per 1000 minutes
Video HD
$5.99
per 1000 minutes
Video Full HD
$13.49
per 1000 minutes
Cloud Recording pricing documentation
On-Premise Recording
Audio
$0.99
per 1000 minutes
Video HD
$3.99
per 1000 minutes
Video Full HD
$8.99
per 1000 minutes
On-Premise Recording pricing documentation
Webpage Recording
Video HD
$14
per 1000 minutes
Video Full HD
$28
per 1000 minutes
Cloud Recording pricing documentation
Starter
Free
Basic audio, video, and live streaming analytics for troubleshooting.

Standard
$449
per month
Deeper insights into usage and call quality.

Premium
$999
per month
Advanced monitoring, reporting, and troubleshooting plus alert notifications.
Enterprise
$1599
per month
Enterprise-level analytics suite providing the deepest analysis with customizable dashboards.

See full package details.

Free Starter Pro Enterprise
Pricing Free Starting from $349, with additional $0.05/MAU beyond 5K MAU Starting from $699, with additional $0.05/MAU beyond 10K MAU Custom
Monthly Active Users Up to 500 Up to 50K Up to 100K Custom (requires a minimum monthly commitment of 100K MAU)

Overages may apply. Please visit Agora Console for more information.

OPTIONAL ADD-ON
Free Starter Pro Enterprise
Translation N/A N/A $0.02 /1,000 characters $0.02 /1,000 characters
Content Moderation N/A N/A $1.50 /1,000 transactions $1.50 /1,000 transactions

For text moderation, one transaction is 3KB of text content (roughly 30 sentences). For Image moderation, one image counts as a transaction.

Compare Agora Chat packages and pricing by visiting our documentation page.

Discounts

Automatic usage-based volume discounts

Additional Discounts

Interested in multiple products or anticipating lots of usage? We’re here to guide you through additional discounts customized to your usage.