Solutions

Real-Time Conversational AI

Powering natural conversations between humans and AI
Making AI conversational

We believe that every conversation with AI should be as natural as conversing with another person. When voice AI flows naturally, it’s faster, more intuitive, and more accessible than text.

With over a decade of experience optimizing communication between humans, Agora powers over 60 billion minutes of real-time voice and video per month. Our ultra-low latency network infrastructure is the best way to enable natural real-time communication with AI—on any device, in any network conditions. Agora's conversational AI solutions enable developers to build and deploy seamless voice AI agents that can respond in real time.
WHY AGORA

Build a better
Conversational AI experience

Eliminate lag and delay

The network for real-time AI conversations

Agora’s Software-Defined Real-Time Network (SD-RTN™) is the world’s most widely used multimodal real-time network, powering over 60 billion minutes of ultra-low latency voice and video every month in 200+ countries and territories. The network uses machine learning to intelligently route traffic and find the fastest path to reduce latency and packet loss to power ultra-low latency conversational AI agents. 

Interact naturally with AI Agents in any environment   

Built-in acoustic algorithms

Agora’s proprietary acoustic algorithms enable users to talk to AI anywhere, including busy cafés and noisy subway cars. The built-in algorithms automatically block background noise and echo while focusing only on the user’s voice. Intelligent interruption handling enables AI to stop talking the second a user interrupts.

Build faster, with complete flexibility

Any LLM, any voice, and platform, any device

Agora’s conversational AI solutions give developers the flexibility to connect to leading LLMs or bring their own custom AI model or RAG. Developers have access to build fully customized conversational AI experiences or use no-code tools to get to market even faster, with support for major development platforms and all device types.

PRODUCTS

The tools and tech to get to market faster

Conversational AI Engine

Build voice AI agents with any LLM and integrate into any app for natural conversations—even in challenging network conditions and noisy environments.

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App Builder AI

No-code solution for Conversational AI Engine making it easier to quickly build AI agents and UIs.

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ConvoAI Device Kit

Easily add conversational voice AI into IoT devices and accelerate time-to-market with an integrated hardware chipset and module.

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OpenAI Realtime API Integration (Python SDK)

Create engaging voice AI experiences with human-like emotion and voice-to-voice processing.

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OPEN SOURCE

TEN Framework

Open-source, self-hosted framework for building and deploying real-time, multimodal conversational AI agents, supported by Agora and the TEN community. Build and deploy your own AI agent pipeline with the same framework used to build Agora's Conversational AI Engine.

Use cases

Add AI voice interaction to any application

Agora’s conversational AI platform powers a diverse range of use cases across industries.
IoT
IoT
Seamlessly integrate conversational AI into IoT devices, smart glasses, watches, and more. Enable intuitive, hands-free interactions that enhance user experience with Language User Interfaces (LUIs).
Gaming
Gaming
Bring games to life by enabling gamers to play and communicate with lifelike AI personalities. Create more dynamic, engaging gaming experiences with AI-powered dialogue from NPCs.
A person is holding a smartphone displaying a health app while their other wrist, wearing a smartwatch, shows heart rate information.
Healthcare
Integrate with health IoT devices to monitor vital signs, track fitness goals, and remind users to take medications. Offer mental health support through conversational AI that can listen, provide advice, and connect users with professional help if needed.
A person is sitting at a desk with a laptop in front of them. On the laptop screen is a live stream with a cartoon avatar of a young person with curly hair and freckles, alongside a live chat featuring several user comments and interactions.
Live AI hosts
Provide real-time interaction with viewers. Automatically filter out inappropriate or harmful content and manage any disruptive behavior ensuring a safe and enjoyable environment for all users.
A woman is interacting with a virtual assistant displayed on a screen with live chat.
Employee onboarding
Guide new hires through the onboarding process, answering questions and providing necessary resources.
A woman using a smartphone with an AI language learning app. The app shows a conversation in Spanish about practicing food-related vocabulary.
Education
Help students with course information, schedule management, and academic resources. Offer interactive, on-demand tutoring sessions and homework assistance.
A woman in glasses and a striped shirt sits, smiling and holding her head while using a laptop, with a pop-up window on the screen featuring an AI assistant named Bethany.
Virtual shopping assistants
Help customers find products, compare items, and make purchasing decisions. Provide suggestions and answer customer questions in real time.
An AI conversation with cartoon avatar of a man with icons for calling, video chat, and feedback.
24/7 Customer Support
Provide round-the-clock support with AI-powered chatbots that can handle common queries, troubleshoot issues, and guide customers through processes.