Cloud Proxy Pricing
The Cloud Proxy feature for Voice Call, Video Call, and Interactive Live Streaming ensures reliable connectivity when end-users are behind firewalls.
Agora offers three operating modes based the end-users’ firewall settings:
Automatic
Best when unsure if end users are behind firewalls. This mode automatically uses TCP/TLS 443 if the SDK cannot establish a direct connection to SD-RTN.
Force UDP
Best when end users are behind firewalls and require the best media quality.
Force TCP/TLS 443
Best when end users are behind firewalls that only allow media on port 443.
Cloud Proxy
Automatic
Force UDP or Force TCP/TLS 443
$0.99 /1,000 participant minutes
$3.99 /1,000 participant minutes
$8.99 /1,000 participant minutes
*Minimum monthly base fee starts at $500, which counts towards the usage-based fee above.
*Cloud Proxy fee is based on whether the minimum monthly cost or the Cloud Proxy variable usage cost is higher.
See how pricing is calculated here.
Minimum monthly base fee based on PCU
| Tier | PCU | Minimum monthly base fee (US$) |
|---|---|---|
| Tier 1 (Default) | 200 or fewer | $500 (USD) |
| Tier 2 | 201 – 1,000 | $1,000 (USD) |
| Tier 3 | 1,001 – 2,000 | $2,000 (USD) |
| Tier 4 | 2,001 or more | Contact sales or request support through the Agora Console |
Volume Discounts
Discounts are automatically applied based on the total usage of Cloud Proxy, Video Calling, Audio Calling, and Interactive Live Streaming. Connect with sales if you expect your total usage to be more than 3M minutes per month.
| Minutes Used/Month | Automatic Discount |
|---|---|
| 0 – 10K | FREE |
| 100K – 500K | 5% |
| 500K – 1M | 7% |
| 1M – 3M | 10% |